caretap

Stop Drowning in
Manual Workflows & Following up Unpaid Claims

Caretap is Built for Community Mental Health.
Designed for Field-Based Care

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End-to-end software for ARMHS, CPST, CST, CCS & Medicaid-funded programs.
Faster notes. Cleaner audits. Easier billing.

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What is Caretap for
Community Mental Health Providers?

Serving clients through ARMHS, CPST, CST, or CCS programs is rewarding - but let’s be honest, the admin side is a nightmare.

Caretap is built specifically for field-based, Medicaid-funded mental health programs, solving the biggest agencies face:

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Progress Notes Overload & Double Entry -

Staff spend hours writing and rewriting notes across systems

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Disorganized Treatment Plans & Documentation -

Disconnected files lead to compliance gaps and audit risks.

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Slow, Error-Prone Billing Delays Payments -

Manual billing with modifiers and time units increases mistakes and denials.

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Eligibility & Auth Issues Cause Denied Claims -

Missed auth tracking and outdated client info lead to lost revenue.

Caretap is built for you.

A HIPAA-compliant, all-in-one platform that automates patient management, clinical documentation, treatment planning, progress notes, billing, and eligibility verification—so
you can focus on what matters most: helping your patients heal.

Elevate
Patient Care
with Caretap?

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Feature Without Caretap With Caretap
Clinical Documentation Time-consuming, repetitive paperwork Digital, paperless, and automatically recorded
Progress Notes Duplicate Entries & Manual processing One-time entry, real-time updates
HIPAA Compliance Risk of human errors & security breaches Fully HIPAA-compliant, encrypted system
Billing & Claims Manual submission, high rejection rates and time consuming Batch processing, automated claim submission
Eligibility Verification Unchecked patient eligibility leads to denied claims Weekly & monthly automated eligibility checks
Treatment Planner Slow documentation approval, lack of oversight Real-time review, electronic approvals
Patient Engagement Disconnected care, lack of follow-ups Continuous care tracking & streamlined interventions
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What is ARMHS?

Adult Rehabilitative Mental Health Services (ARMHS) are designed to help individuals with mental illness live independently, develop coping skills, and reintegrate into the community. ARMHS providers, including mental health practitioners (MHPs) and treatment supervisors, work closely with patients to offer structured support through functional assessments, progress tracking, and intervention planning.

However, managing patient care within ARMHS can be time-consuming and inefficient. Caretap removes these barriers and ensures that patient care is streamlined, compliant, and efficient. Here’s how its’ done:

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Patient Care Management

Mental health practitioners often deal with repetitive documentation, lost records, and slow processing. Caretap transforms patient care with a fully digital, cloud-based system that keeps everything organized, secure, and accessible in real-time.

  • Paperless Documentation— Digitally record patient visits, assessments, and progress notes
  • Real-Time Care Tracking—Maintain continuous patient care history.
  • HIPAA-Compliant Security – Keep sensitive patient data fully protected

Mobile-Based MHP Platform

Mental Health Practitioners (MHPs) often juggle functional assessments, treatment planning, and patient progress tracking—all while maintaining compliance. Caretap provides a mobile-friendly platform that allows MHPs to work from anywhere, reducing administrative stress.

  • Electronic Functional Assessments, ITPs & Progress Notes – No more paper forms!
  • Secure Digital Signatures – MHPs can sign documents digitally for instant submission
  • Treatment Supervisor Review – Documentation is immediately available for approval
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Treatment Supervisor Platform

Treatment supervisors play a critical role in reviewing and approving documentation, ensuring compliance, and completing diagnostic assessments. Caretap provides supervisors with a dedicated, user-friendly platform to speed up approvals and enhance documentation accuracy.

  • Individual Dashboard for Treatment Supervisors – Access patient files instantly.
  • Complete Diagnostic Assessments Electronically – No manual forms or delayed processing.
  • Approve/Reject Practitioner Documentation – Ensure compliance and accuracy in real-time

Faster Billing, Fewer Denials

Billing and insurance claim processing can be time-consuming and error-prone, leading to delays in reimbursements. Caretap automates Medicaid and insurance billing, so providers get paid faster, with fewer denials.

  • Bill Medicaid & Insurance Claims Directly from the platform
  • Batch Claims Submission – Submit multiple claims at once for efficiency
  • Advanced Billing Dashboard – Track payments, outstanding claims & reimbursements
  • Secure API Integrations with Medicaid & private insurers
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Automatic Eligibility Verification

Many denied claims happen due to patient ineligibility, creating revenue loss for mental health providers. Caretap automates eligibility checks to ensure every claim is valid before submission.

  • Get Weekly & Monthly Client Eligibility Updates to prevent errors.
  • Manage Eligibility Change Reports for real-time accuracy.
  • Prevent Denied Claims by automatically flagging ineligible patients.

Customer Support Where You Come First

Complimentary live support from day one with a dedicated Customer Success Manager to
guide you every step of the way. Our team helps analyze your needs, optimize workflows,
and train your staff—ensuring seamless onboarding and ongoing success.

Maximize your practice’s growth with

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Instant Response
Times

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Multi Channel
Support

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Data-driven insights,.
Your success is our priority!

Ready to Streamline Your Mental Health Practice?

Caretap is transforming the way mental health professionals manage patient care,
compliance, and billing. Join hundreds of mental health providers already benefiting
from a smarter, faster, and more secure system.