EIDBI Software for Minnesota Agencies | Caretap

New webinar: Cash flow during DHS prepayment review, with Sam Noor.

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Minnesota EIDBI software

EIDBI Software

Every EIDBI session, ready for DHS review.

Caretap connects your CMDE, ITP, sessions, observation and direction, authorizations and MN-ITS billing in one platform built for Minnesota’s EIDBI benefit. Your QSPs chase less paperwork, and every claim leaves with its documentation behind it.

30 minutes. We start with your biggest headache, not a generic tour.

4.8 average on Capterra, G2 and Software AdviceWatch an EIDBI customer’s story

  • HIPAA-ready, BAA available
Caretap analytics overview with clients, completed sessions, session hours, target mastery, program progress and staff performance
Client A, EIDBI Review-ready
  • ITP progress monitoringDue in 18 days
  • 97153 units312 of 480 authorized
  • Observation and direction14% of direct hours
  • Claim statusIn prepayment review

Trusted by EIDBI, ABA and ARMHS providers from the Twin Cities to Greater Minnesota.

    • Capterra
      4.8
    • G2
      4.8
    • Software Advice
      4.8

Sound familiar?

You run a good EIDBI program. Proving it has become a second job.

Between prepayment review, provisional licensing and revalidation, the bar for Minnesota EIDBI agencies moved in a single year. The care didn’t change. The paperwork behind it did.

Compliance rules that keep moving

Provisional licensing, revalidation, the Jan. 1, 2026 rule that QSPs be agency employees, NETStudy 2.0 background studies. Most agencies track it all in binders and spreadsheets, and find the gaps only when DHS asks.

  • Provisional licensing
  • Revalidation
  • QSP employment rule
  • NETStudy 2.0
  • Health service records

Payments that sit in review

Fee-for-service claims now go through enhanced prepayment review. You find out what’s missing from your MN-ITS mailbox, weeks after the session.

ITP dates living in someone’s head

Progress monitoring is due at least every six months. Miss one, and the authorization behind your intervention hours is at risk.

O&D you can’t see in proportion

DHS now flags observation and direction above 20% of direct treatment hours. Most agencies only see that ratio when the medical review agent asks.

Billing that discovers problems last

A missing signature or an expired authorization surfaces at claim time, when it’s hardest to fix.

Families waiting on a text back

Parents across Minneapolis, St. Cloud and Rochester juggle schedules in English, Somali, Spanish and Hmong. Cancellations still happen by phone tag.

One connected EIDBI workflow

The problem isn’t any one form. It’s the handoffs between them.

In EIDBI, the CMDE feeds the ITP, the ITP drives the authorization, the authorization shapes the schedule, and the schedule becomes the claim. When those live in different tools, gaps open between them. Caretap keeps the whole chain in one place.

  1. 01

    Intake and eligibility

    Paperless intake, plus automated DHS eligibility checks refreshed weekly and monthly.

  2. 02

    CMDE

    The evaluation and medical necessity summary, where the treatment team can find it.

  3. 03

    ITP and progress monitoring

    Every ITP start date and six-month update tracked, with reminders before they’re due.

  4. 04

    Authorizations

    Authorized, scheduled and delivered units side by side for each service.

  5. 05

    Scheduling and sessions

    Level I, II and III staff matched to clients by qualification, location and authorization.

  6. 06

    Observation and direction

    Supervision logged, with the O&D-to-direct-treatment ratio visible in real time.

  7. 07

    Session documentation

    Structured notes, with AI-assisted drafts the clinician reviews and signs.

  8. 08

    Billing and remittance

    DHS through MN-ITS, MCOs and private pay, with claim status tracking and rebilling.

One EIDBI client. One record. From CMDE to paid claim.

See the full EIDBI workflow

Features, written for EIDBI

Every feature maps to work your EIDBI team already does.

Not a longer feature list. The right capabilities, connected around the EIDBI session.

Clinical work, plans and units in one record

  • ITP and progress monitoring tracker

    Every client’s ITP dates and six-month progress monitoring in one view, with reminders before anything lapses.

    DHS-7109
  • Clinical workflows and data collection

    Programs, targets and session data tied to ITP goals, so progress monitoring starts from real data, not memory.

    ITP goals
  • Authorization management

    Authorized vs. scheduled vs. delivered units for each service, so you see overruns before Acentra or the MCO does.

    97153 · 97155 · 97156

Supervision you can see. Notes your clinicians approve.

  • Observation and direction visibility

    Track O&D against direct treatment hours per client, so your requests stay in proportion.

    97155
  • AI-assisted session notes

    Supported QSP and Level-staff conversations become draft notes. The clinician reviews, edits and signs every one.

    Health service records
  • Scheduling and utilization

    Match Level I, II and III staff to clients by qualification, location and remaining units, across clinic, home and community.

    Individual · group · family training

Also in every Caretap EIDBI plan

  • MN-ITS, MCO and private-pay billing

    Bill DHS fee-for-service, managed care plans and private pay from one place, then track remittances and rebill denials.

    MHCP · PMAP
  • Automated DHS eligibility checks

    Eligibility verified in seconds and refreshed weekly and monthly, with week-over-week changes flagged.

    MHCP eligibility
  • Text4Care two-way texting

    HIPAA-compliant mass and one-to-one texting with staff and families, with full message history.

    Family engagement
  • Payroll-ready reports

    Hours flow to ADP and QuickBooks without re-keying timesheets.

    Payroll
  • Operational and clinical analytics

    Utilization, staff productivity and claims status for leadership, without building spreadsheets.

    Owner view
  • Paperless intake

    Intake forms and client documents in one cloud record, reachable from anywhere.

    Intake

Built for every role

Built around the people who keep your EIDBI agency running.

  • Owners and administrators

    Know where licensing documents, authorizations and claims stand without calling three people.

  • QSPs and CMDE providers

    ITPs, progress monitoring, observation and direction and clinical review in one place. Sign off faster, chase less.

  • Level I, II and III staff

    Open the day’s sessions on a phone, run programs, and finish notes before leaving the family’s driveway.

  • Billing teams

    See what’s holding a claim back before it goes to MN-ITS, not after a remittance comes back.

  • Families

    Schedule updates and reminders by text, in a channel they already use.

Portrait of Sam Noor, Caretap EIDBI clinical advisor

Meet our EIDBI clinical advisor

Sam Noor

Clinical Advisor MA in ABA, BCBA Candidate

Software for EIDBI should be shaped by people who know what the work looks like on a Tuesday afternoon in a family’s living room. Sam brings hands-on provider experience to Caretap’s clinical workflows, Minnesota compliance education and the ongoing development of our EIDBI platform.

In EIDBI, delivering the session is half the job. The other half is showing it: the ITP, the supervision, the note, the authorization. I want Caretap to make that second half lighter for agencies doing the work right.

  • Compliance education

    Practical guidance on Minnesota EIDBI documentation and DHS requirements as they change.

  • Educational webinars

    Live sessions on the EIDBI topics providers are asking about right now.

  • Clinical workflow review

    Input on how ITPs, session notes and supervision work inside Caretap.

  • Product collaboration

    Carrying provider feedback into the EIDBI roadmap.

Customer stories

Minnesota EIDBI agencies, in their own words.

Video story

The Caretap Experience

Considering Caretap for your EIDBI agency? Hear it from someone who runs one. Ahmed Mohamed of Neuro Bloom Therapy shares his experience with Caretap in his own words.

Ahmed MohamedNeuro Bloom Therapy, EIDBI provider

“When the prepayment review letters started, we could pull every note, ITP and supervision log for a claim in minutes instead of digging through three systems.”

Rachel LindqvistMinnesota

“I used to track progress monitoring dates on a sticky note. Now I see every client's ITP status the moment I log in.”

Marcus DahlMinnesota

“Billing used to be the first to find a missing signature. Now we catch it before the claim ever hits MN-ITS.”

Janelle OkaforMinnesota

Caretap Switch Program

The biggest reason not to switch EIDBI software? Switching it in the middle of a licensing year.

So don’t move everything at once. Prove the workflow first.

Don’t switch because the demo looked better. Switch because your workflow proved better.

Compare my current workflow
  1. 1

    Start with your biggest pain

    Prepayment review, ITP tracking, O&D, billing. You pick.

  2. 2

    See that exact workflow in Caretap

    With Minnesota EIDBI examples, not a generic ABA demo.

  3. 3

    Plan the move

    What data migrates, how staff and clients are set up, how MN-ITS and MCO billing are configured, and who does what before go-live.

  4. 4

    Go live with role-based training

    QSPs, Level staff, billers and owners each learn only what they use. Free standard migration and onboarding are included.

Your clients are Minnesota children and families. We treat their data that way.

Audit logs also show who changed what and when, which matters when a reviewer asks.

  • HIPAA-ready safeguards
  • BAA available
  • Encryption
  • Role-based access
  • Audit logging
  • U.S.-based hosting
  • Backup and disaster recovery

FAQ

Questions Minnesota EIDBI agencies ask us

Still have a question? Call our Ramsey team at 612-217-4838, Monday to Friday, 8 am to 5 pm.

Is this real EIDBI software, or ABA software with a new name?

Caretap’s EIDBI platform shares its clinical and billing foundation with our ABA software, then adds what Minnesota’s benefit requires: CMDE and ITP tracking, six-month progress monitoring, QSP and Level I–III roles, observation and direction, and MHCP billing. We’re headquartered in Ramsey, MN, so the rules we build for are our own state’s.

Can we bill DHS fee-for-service and our managed care plans?

Yes. Bill DHS, MCO plans and private-pay clients from one place, track remittances and claim status, and rebill denied claims.

Will Caretap help us through prepayment review?

No software controls how DHS reviews claims or how long it takes. Caretap keeps each claim connected to the note, ITP, supervision record and authorization behind it. When a request arrives, responding is a lookup, not a scavenger hunt.

Does Caretap help with provisional licensing or revalidation?

Caretap doesn’t file applications or influence DHS decisions. It keeps staff, client and service records organized and easy to produce, which is what those reviews ask for.

How does Caretap handle observation and direction?

Caretap logs O&D alongside direct treatment for each client, so you can see the ratio before requesting units. DHS has said requests above 20% of direct treatment hours may draw unit reductions or requests for more documentation.

Is AI writing our clinical notes?

No. AI creates a draft from supported session conversations. Your QSP or clinician reviews, edits and approves every final note.

We’re mid-year. Can we switch without disrupting families?

Yes. Start with one workflow or one team, then expand. Free standard migration and role-based training are included, and we build the go-live plan with you before anything moves.

We also provide ARMHS. Can we use one vendor?

Yes. Caretap also supports ARMHS providers, so mixed-service Minnesota agencies can run on one platform.

Minnesota’s EIDBI rules changed. Your software should keep up.

Bring us the one EIDBI workflow you’d fix first: progress monitoring, O&D, authorizations or getting paid during prepayment review. We’ll show you that workflow in Caretap, with Minnesota examples. Then you decide.

  • 30-minute walkthrough
  • No generic tour
  • Ramsey, MN team
Prefer to talk? Call 612-217-4838

Book a Minnesota EIDBI walkthrough

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