Keep Track of Incomplete Visits
Review recorded visits and find missing clock-ins, missing clock-outs, and other incomplete information that needs follow-up.
Virginia Medicaid EVV · $0 software fees
Virginia EVV Compliance Starts With Every Visit.
Get Your EVV Software Free.
Record caregiver visits, review incomplete records, manage corrections, and connect through supported HHAeXchange integrations—all with $0 monthly EVV software fees.
- Mobile EVV
- Visit Review & Audit History
- Supported HHAeXchange Integration
- Free Guided Setup
No credit cardNo trial expirationNo required paid upgrade
For Virginia agency-directed home care providers offering covered personal care/personal assistance, respite, and companion services.
Let’s Get Your Agency Started
Review your requirements, see the platform, and get help arranging your Free EVV setup.
$0monthly EVV fee
A Caretap specialist will contact you to review your agency’s requirements, demonstrate the platform, and help arrange your Free EVV setup.
No credit card · No trial expiration · No required paid subscription.
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A Caretap specialist will contact you to arrange your Free EVV setup.
Virginia EVV requirements
Virginia EVV Requirements Have Changed. Is Your Agency Ready?
Live-In Caregivers Must Now Use EVV.
Effective October 1, 2026, Virginia ended the EVV exemption for live-in caregivers. Agency-directed aides providing applicable personal care/personal assistance, respite, and companion services must record shifts using an EVV-compliant method, including when they live with the member.
Prepare affected caregivers, review visit records, and continue following your payer’s required reporting process.
How Caretap Helps
Capture visit information using supported EVV methods, review incomplete records, document authorized corrections, and maintain accessible visit history.
Caretap provides tools to support EVV workflows. Agencies remain responsible for accurate records and compliance with applicable Virginia Medicaid and payer requirements.
Everyday EVV challenges
Missed Clock-Outs? Incomplete Visits? Corrections Taking Too Much Time?
EVV does not stop when a caregiver clocks out. Your office still needs to review visits, investigate missing information, and maintain reliable documentation.
Review Visit Details and Location Records
Access recorded visit and location information to investigate discrepancies and determine whether additional clarification is needed.
Document Corrections With a Traceable History
Help authorized office staff document necessary visit corrections and retain a record of changes for review.
Corrections must reflect services actually delivered and follow applicable documentation, authorization, and payer requirements.
Free means free
Your Everyday EVV Tools. $0/Month.
Get everyday EVV tools without a monthly Caretap EVV software subscription.
$0monthly Caretap EVV
software fee
No required paid subscription
software fee
- No trial expiration
- No credit card to request setup
- No required Caretap billing subscription
- Supported direct HHAeXchange integration included at no charge
| Included in Free EVV | What Your Team Can Do |
|---|---|
| Caregiver mobile EVV | Record visit clock-ins and clock-outs through the Caretap caregiver app |
| Client & caregiver management | Keep client profiles, caregiver details, and visit information organized |
| Scheduling & visit tracking | Manage schedules and review recorded visit activity |
| Visit review & corrections | Review incomplete visits and document changes through authorized office workflows |
| Visit records & audit history | Access recorded visit details and traceable correction history |
| Supported direct HHAeXchange integration | Send EVV records through Caretap-supported direct HHAeXchange connections at no additional Caretap integration charge |
| Free guided setup | Get help with initial configuration and caregiver onboarding |
Payer-specific connections and reporting routes are confirmed during setup. The free integration offer applies to Caretap-supported direct HHAeXchange connections, not every possible payer connection or third-party service.
Optional paid services
Need More Than EVV?
Optional paid services include advanced EVV compliance analytics and supported billing and claims workflows. Neither is required to use Free EVV.
Optional paid service
EVV Compliance Analytics
Advanced analytics to view your agency’s:
- EVV compliance performance
- Areas needing attention
Optional paid service
Billing and Claims
Add supported:
- Billing approvals
- Claims submission
- Remittance workflows
Our team will confirm your agency’s available reporting pathway, payer requirements, and setup needs before you begin.
Payer-specific connectivity
Already Working With Virginia Medicaid Health Plans?
Your EVV software must fit the reporting requirements of the plans and programs your agency serves—not just capture clock-ins and clock-outs.
Caretap has verified Virginia payer-specific connections, including supported HHAeXchange integrations. Our team will confirm which reporting pathway applies to your agency before you switch.
On your setup call
What We Will Review Together
- Your Virginia Medicaid payers and covered services
- Your current EVV and HHAeXchange arrangements
- Supported connections for your reporting workflow
- The setup and validation steps before moving live visits
Supported direct HHAeXchange integration is included in Caretap Free EVV at no additional charge.
Before you renew or switch
Already Have Free EVV? See What Caretap Can Do Differently.
Your current EVV software may already capture visits. But how easy is it for your office to find incomplete records, document corrections, manage schedules, and retrieve visit history?
Compare everyday workflows with $0 monthly EVV software fees and free guided setup.
Caregiver app on
Which describes your agency today?
If your payer provides EVV
Already Using Payer-Sponsored Free EVV?
Compare the caregiver and office workflows, then confirm your payer connection before deciding whether to switch.
On your walkthrough, compare:
- Caregiver clock-ins
- Office visit review
- Incomplete records and corrections
- Access to visit history
Same $0 price. Compare the workflow.
If you pay for EVV today
Paying for EVV Today?
See whether Caretap’s Free EVV features meet your needs and could replace your current EVV software subscription.
Caretap Free EVV includes:
- Caregiver mobile EVV
- Scheduling and visit tracking
- Corrections and audit history
- Supported HHAeXchange integration
No trial expiration or required paid upgrade.
If you’re just starting
Opening a New Home Care Agency?
Start with the core EVV tools your agency needs from its first visit.
Start with:
- Caregiver mobile EVV
- Scheduling
- Client and caregiver management
- Visit records
Guided configuration included.
No obligation to switch. Continue your current required reporting process until your Caretap workflow and connection are validated.
How it works
Getting Started Is Simple
Three steps from request to running Free EVV—with a Caretap specialist guiding you at each one.
Validate the reporting pathway before switching live operations. Continue your current required reporting process until then.
-
Review Your Workflow
A Caretap specialist demonstrates the software and reviews payer requirements, services, and your current EVV setup.
-
Get Guided Setup
Receive help with configuration and caregiver introduction. Validate the reporting pathway before switching live operations.
-
Start Using Caretap Free EVV
$0 monthly EVV software fee. No trial expiration.
Questions before you start
Frequently Asked Questions
Let’s get your agency started
A Caretap specialist will review your requirements, demonstrate the platform, and help arrange your Free EVV setup.
Request My Free EVV SetupIs Caretap EVV really free?
Yes. Caretap Free EVV has no monthly EVV software subscription fee, no trial expiration, and no required paid upgrade. Supported direct HHAeXchange integration is included at no additional Caretap charge.
My health plan already offers free EVV. Why consider Caretap?
Compare how Caretap handles caregiver clock-ins, office visit review, incomplete records, corrections, scheduling, and access to visit history. Our team can demonstrate the workflows before you decide.
Does Caretap work with Virginia Medicaid payers?
Caretap has verified Virginia payer-specific connections, including supported HHAeXchange integrations. Compatibility depends on your payer, service, and required pathway. Our team confirms the available connection for your agency.
Do live-in caregivers need EVV in Virginia?
For applicable services, yes. Effective October 1, 2026, the live-in caregiver exemption ended. Affected agency-directed aides must record their shifts using a compliant EVV method.
Can I switch from another EVV system?
Yes. Begin with a product walkthrough and payer compatibility review. Keep the existing reporting process running until the new pathway is validated, and retain historical records as required.
Do I need to purchase Caretap billing?
No. Billing and claims tools are optional paid services. You can use Free EVV without subscribing to Caretap billing while maintaining an appropriate required billing and reporting workflow.
Does Caretap automatically make my agency compliant?
No. Caretap helps capture and review EVV information and document corrections. Your agency remains responsible for accurate records, timely required submissions, and applicable payer rules.
Start Free EVV
Your Virginia Agency Deserves an Easier EVV Workflow.
Start With Free EVV. Get Help Every Step of the Way.
Manage everyday visit recording, incomplete records, and correction workflows with Caretap.
- $0 monthly EVV software fee
- HHAeXchange integration included
- Free guided setup
Caretap is an independent EVV software provider and is not affiliated with or endorsed by Virginia DMAS. Supported payer connections vary by payer, service, and reporting arrangement. Agencies remain responsible for applicable Medicaid EVV and billing requirements.
