Caretap Billing Processes Training Webinar
Billing Tips, Claims Submission, Remits Processing & mnITS / Waystar Integration
Learn how to optimize your billing process inside Caretap to reduce manual corrections and improve submission accuracy.
Wednesday - April 29, 2026
1:00–1:30 PM CST
After registration, you’ll receive your unique Zoom link and calendar invite. Seats are limited.
What You’ll Gain
- Submit claims more accurately
- Process remittances faster
- Reduce billing errors
- Improve reimbursement turnaround
- Use mnITS workflows confidently
- Understand how Waystar integration improves claim visibility
Who Should Attend
- Billing Managers
- Office Staff
- Agency Owners
- Operations Teams
- Revenue Cycle Teams
- New Caretap Users
- Existing Clients Managing Claims Internally
What We’ll Cover
- Billing Tips & Workflow Best Practices
- Claims Submission Process(MA & MCO's)
- Remittance Processing & Tracking
- mnITS Claims Submission Training
- Waystar Integration Overview

Agenda
| Time | Segment |
|---|---|
| 0-10 min | Welcome |
| 10-20 min | Learn billing tips & common mistakes to avoid |
| 20-30 min | Workflow Best Practices |
Integration Checklist
- Obtain HHAeXchange portal access and API credentials.
- Verify agency identifiers (NPI/UMPI, Tax ID, service lines).
- Configure Caretap → HHAeX connection & environments (test/prod).
- Export caregiver roster with required identifiers.
- Validate visit schema & required fields in Caretap.
- Run sample transfers; confirm acceptance in HHAeX.
- Set up monitoring & alerts for submission errors.
- Document SOPs and staff responsibilities.
Speakers
Freddy Zhagui, Justin Pupos and Bridget Gihl
Billing workflow processes
EVV Support Team
Live walkthroughs, troubleshooting, and Q&A.
Reserve Your Seat
Join us on Wednesday - April 29, 2026, 1 PM - 1.30 PM CST. Registrants receive the recording, slides, and a post‑session checklist.
FAQs
Will there be a recording?
Yes. All registrants receive the recording and slides within 24 hours.
Is this only for Minnesota providers?
The session focuses on EVV workflows with HHAeXchange. Many best practices apply broadly, but examples are MN‑centric.
What if I haven’t started HHAeXchange integration?
We’ll cover the full checklist from credentials through successful test transfers, so you can start immediately.
Can my billing/compliance team attend?
Absolutely. We encourage operations, billing, and IT/admin roles to join.
FAQs
Will there be a recording?
Yes. All registrants receive the recording and slides within 24 hours.
Is this only for Minnesota providers?
The session focuses on EVV workflows with HHAeXchange. Many best practices apply broadly, but examples are MN‑centric.
What if I haven’t started HHAeXchange integration?
We’ll cover the full checklist from credentials through successful test transfers, so you can start immediately.
Can my billing/compliance team attend?
Absolutely. We encourage operations, billing, and IT/admin roles to join.
Caretap —
Simplifying EVV, billing, and operations for community‑based providers.
Questions? support@caretap.net
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