NEMT Software | Scheduling, Dispatching & Billing | Caretap
Trusted NEMT Software for Medicaid & Commercial Transportation Providers πŸ“ž 612-217-4838
All-in-One NEMT Platform

The NEMT Software That Runs Your Scheduling, Dispatching & Billing on Autopilot

Caretap brings NEMT scheduling and dispatching, real-time trip tracking, and faster NEMT billing into one HIPAA-compliant platform β€” so you complete more trips and get paid faster.

  • βœ“ Automated NEMT scheduling & dispatching
  • βœ“ Faster Medicaid & insurance NEMT billing
  • βœ“ Real-time trip tracking
  • βœ“ Built-in HIPAA compliance

Book Your Free Demo

See Caretap NEMT software in action. No credit card required.

    πŸ”’ Your data is safe. HIPAA-aware & never shared.

    5.0
    on SourceForge
    β˜…β˜…β˜…β˜…β˜…
    4.8
    on SoftwareSuggest
    β˜…β˜…β˜…β˜…β˜…
    Why providers switch to Caretap 75% less time on billing claims 100% HIPAA compliant 1 platform for every trip
    One Platform, Total Control

    Everything Your NEMT Operation Needs, In One Dashboard

    Stop juggling spreadsheets, phone calls, and disconnected tools. Caretap unifies NEMT scheduling and dispatching, trip tracking, and billing into a single command center.

    NEMT Scheduling & Dispatching Built for Speed

    • Auto-assign drivers in real time and eliminate scheduling conflicts and miscommunication.
    • Import trips directly from payers β€” no more manual schedule building.
    • Plan and assign drivers in advance for smooth, on-time trip completion.
    • Result: Fewer errors, higher accuracy, and improved trip efficiency.
    Core Capabilities

    Key Features of Caretap NEMT Software

    Purpose-built for non-emergency medical transportation providers who want fewer headaches and faster payments.

    NEMT Scheduling & Dispatching

    Automate driver schedules, assign trips in advance, and import payer schedules automatically to cut manual work.

    Faster NEMT Billing

    Submit Medicaid and commercial claims directly through an integrated clearing house. Track remittances without juggling payer portals.

    Real-Time Trip Tracking

    Monitor every trip as it happens, with automated driver and dispatcher notifications and a full location record against each trip.

    Mobile App for Drivers & Riders

    Hassle-free driver–rider communication, in-app e-signatures for trip completion, and instant access to trip data.

    Automated Compliance

    Automated HIPAA tracking, driver document expiry alerts, and audit-ready reports keep you compliant with zero scramble.

    Real-Time Analytics

    Customizable reports on trips, billing, and compliance history give you the insight to grow your NEMT business.

    Before & After

    Eliminate Inefficiencies With a Fully Automated NEMT System

    Without Caretap

    βœ•Missed appointments & delays from error-prone manual scheduling.
    βœ•Claim denials from manual Medicaid & insurance billing errors.
    βœ•No trip visibility causing confusion and service disruptions.
    βœ•Compliance risk juggling state, Medicaid, and HIPAA rules by hand.
    βœ•Fleet surprises from manual driver and vehicle record-keeping.

    With Caretap NEMT Software

    βœ“Automated scheduling & dispatching means fewer no-shows and lost revenue.
    βœ“One-time entry billing with direct claim submission and real-time updates.
    βœ“Real-time trip tracking with a location record on every trip.
    βœ“Built-in HIPAA compliance with audit-ready documentation.
    βœ“Automated alerts for expiring credentials and vehicle maintenance.
    Get Paid Faster

    NEMT Billing & Claims, Done in a Fraction of the Time

    • Submit claims to Medicaid and private insurers directly from Caretap through an integrated clearing house.
    • Track remittances and payments in one place β€” no navigating multiple payer systems.
    • Save up to 75% of the time your team spends on billing claims.
    • Result: Faster payments, fewer rejections, healthier cash flow.
    75%

    Less time on billing & claims

    200+

    NEMT providers onboarded

    98%

    First-pass claim approval rate

    24h

    Average setup time

    Real Results

    NEMT Operators Trust Caretap

    β˜…β˜…β˜…β˜…β˜…

    "Before Caretap, we were spending 3 hours a day on billing alone. Now it takes 20 minutes. Our claim rejection rate dropped from 18% to under 2% in the first month."

    MR
    Marcus R.
    Owner, 12-vehicle NEMT fleet Β· Minnesota
    β˜…β˜…β˜…β˜…β˜…

    "The real-time trip tracking alone was worth it. I can see every driver, every trip, in real time. No more calling drivers to check where they are. My dispatchers love it."

    DT
    Denise T.
    Operations Manager Β· Ohio
    β˜…β˜…β˜…β˜…β˜…

    "We were worried about switching software mid-operation. Caretap's team set everything up over a weekend. By Monday morning, all 8 drivers were live and dispatching normally."

    JK
    James K.
    Director, Medical Transport Co Β· Texas
    Getting Started

    From Demo to Live in 24 Hours

    1

    Book a 15-min demo

    See the full platform live. Ask anything. We'll show you exactly how Caretap works for your specific fleet size and payer mix.

    2

    We set it up for you

    Our team handles the entire onboarding β€” data migration, payer integrations, driver app setup. You don't touch a thing.

    3

    Go live & get paid faster

    Start dispatching, tracking trips, and submitting claims the same day. Most customers see their first Medicaid payment within the week.

    Ready to Run Your NEMT Operation on One Smart Platform?

    See how Caretap NEMT software simplifies scheduling, dispatching, and billing β€” book your free, no-obligation demo today.

    Book My Free Demo β†’