The 85% Playbook — Free Michigan EVV Compliance Guide | Caretap
Free Guide · Michigan EVV Compliance

Clear Michigan's 85% EVV threshold — every payer, every quarter.

The 85% Playbook is the field guide Michigan home care agencies use to stay above the EVV compliance line under MDHHS Bulletin MMP 26-10. The 7 edits to avoid, the 5 mistakes that sink compliance, and the habits that keep you clear.

9-page guide, no fluff Sourced from MDHHS Bulletin MMP 26-10 Instant download, no waiting
FREEPDF
Michigan EVV · Implementation Guide
The 85% Playbook
How Michigan home care agencies clear the EVV compliance threshold — the steps, the edits to avoid, and the habits that keep you above the line.
caretap9 PAGES
$460M
billed through Caretap for our agencies last year
12,000+
caregivers capturing visits on Caretap every day
85%
the line every Michigan payer measures you against
What's inside

9 sections. Everything you need to stay above the line.

No theory — just the exact steps, edits, and habits agencies use to pass review with every payer.

01
Why 85% is the number
How the rate is calculated, why it's measured per payer, and what corrective action looks like if you miss it.
02
The 7 manual edits
Every edit MMP 26-10 counts against you — and your manual-edit budget for a 1,000-visit quarter.
03
5 mistakes that sink you
The rollout errors behind almost every agency that drops below the line — and why none are about software.
04
Implementation in 3 steps
Get on HHAeXchange, choose how you capture, and go live — plus the 7-day sync rule and grace period.
05
Push edits under 15%
Three moves that remove the reason edits happen — plus five daily habits that keep you above the line.
06
Case study: 98%
How Forever Life Home Care held 98% across payers — the exact playbook they ran to get there.
07
Your implementation team
Meet the named EVV experts who take agencies live and keep them above the line, every quarter.
08
The complete platform
How scheduling, EVV, billing, payroll, and reporting connect — one source of truth, review-ready.
09
Pre-review checklist
The 7-point checklist to run before every quarterly review so nothing slips through.
A preview

The 5 mistakes that sink compliance

Almost every agency that drops below 85% makes one of these first. The full breakdown — and the fix for each — is in the guide.

1
Treating EVV as an IT project
Compliance is won at the point of care — it's a caregiver habit, not a software install.
2
Not watching the rate weekly
By the time the quarterly report lands, the quarter is closed and the number is final.
3
Ignoring the per-payer measure
A healthy average can still hide one managed care plan sitting below the line.
4
Assuming data reached the aggregator
A perfect visit rejected at HHAeXchange still counts as zero. Captured ≠ received.
5
Letting live-in exemptions lapse
A lapsed BPHASA-2421 drops caregivers back into your denominator, unnoticed.
Get the fix for all five
Each mistake has a one-move fix inside the playbook.
Why agencies grab this

Built for the people who own the number

Agency owners, administrators, and compliance leads use this to walk into quarterly review with room to spare.

Avoid corrective action
Know exactly what triggers retraining, compliance plans, and review meetings — and how to stay clear of all of it.
Protect your payments
Incomplete records hold up payment. Clean capture keeps claims flowing and collections fast.
See your rate early
Learn the weekly monitoring habit that lets you fix the number while the quarter is still open.
Walk in review-ready
A 7-point pre-review checklist so every payer is confirmed above 85% before the report ever lands.
Proof it works

One agency reached 98% — and held it

Sustained EVV compliance
98%
Maintained well above the 85% threshold — across payers.
FOREVER LIFE HOME CARE

Education, gradual rollout, and weekly follow-up

Before launching, they sent caregivers letters, emails, and training so everyone understood the change coming. Then they ran in-person training on clean clock-in / clock-out.

Rather than flipping everyone on at once, they started with a small pilot group, surfaced early problems, and refined the process before expanding. After rollout, they reviewed visits every week and kept manual edits down.

The full case study — and the exact steps behind it — is inside the playbook.

Compliance isn't a feature you switch on. It's a habit a team keeps with you — per payer, every quarter.

Onboarding & setup
HHAeXchange enrollment, EDI connection, and attestations — handled with you, not handed to you.
Caregiver training
Practical, hands-on training so visits are captured cleanly at the door — the habit that protects your rate.
Weekly rate monitoring
We track your clean-capture rate per payer and flag drift early, while the quarter is still open to fix.
Get your copy

Download The 85% Playbook — free.

Nine pages of exactly what it takes to clear Michigan's EVV threshold with every payer, every quarter. Read it in 15 minutes. Use it all year.

Free PDF · Sourced from MDHHS Bulletin MMP 26-10 · No credit card
Always $0
EVV is free with Caretap — we never charge you for it
From $199/mo
Full EHR platform — Scheduling, billing, payroll, reporting
caretap — Home Care & Behavioral Health Platform  ·  The best EVV support in home care.
The 85% PlaybookFree 9-page Michigan EVV compliance guide
Download Free
Your download is starting…

Caretap © 2026, All rights reserved.