Michigan EVV Software That Keeps Every Payer Above 85%.
Caretap EVV Software helps Michigan home care agencies catch missed clock-ins, incomplete visits, and manual corrections earlier—so the office can keep billing moving and stay above 85% EVV compliance.
What “free EVV” includes: mobile and telephony visit capture, GPS, point-of-care signatures, and HHAeXchange transmission. Billing, payroll, and advanced agency-management modules are optional paid services.
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See Caretap's Free EVV Software in 15 minutes
A Michigan EVV specialist will walk you through capture, HHAeXchange transmission, compliance monitoring & pricing. No credit card.
What happens next: pick a convenient time, meet a Michigan EVV specialist, and see mobile capture, HHAeXchange transmission, compliance monitoring, and the exact terms of the free EVV offer. No obligation.
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Michigan EVV · MMP 26-10
Manual corrections can put your EVV performance at risk
Michigan agencies and FI/FMS providers under MMP 26-10 must meet the clean-visit threshold for applicable EVV visits, per Michigan's compliance methodology. Every manual edit pushes you closer to the 85% line — and most edits start at the point of capture.
Source: MDHHS Bulletin MMP 26-10 and the Michigan Medicaid Provider Manual. MMP 26-10 does not apply to Home Help Individual Providers; confirm current rules with MDHHS and your payers.
Missed clock-outs
A caregiver forgets to clock out, and the office reconstructs the time later. That correction is a manual edit working against your rate.
Missing GPS
A visit captured without a usable location has to be edited after the fact — another correction the methodology counts against you.
Visits rejected by the aggregator
A perfectly captured visit that HHAeXchange rejects still counts as zero until it’s reconciled. Captured is not the same as received.
You already have free EVV from the state. Here's why agencies still switch.
Michigan runs an open-vendor model, so every agency can use the state's HHAeXchange tools at no cost. They capture visits and meet the mandate. What they don't do is stop the manual edits that drag your rate down — or connect the visit to your billing and payroll.
State's free HHAeXchange tools
Meets the mandate. Stops there.
- Captures visits & transmits to the state aggregator
- Prevents the manual edits that hurt your 85%
- Live per-payer view while the quarter is still open
- Confirms each visit was accepted / rejected / pending
- Connects to scheduling, billing & payroll
- Cost: $0 for EVV
Caretap free EVV
Same mandate. Everything after the visit, handled.
- Captures visits & transmits to HHAeXchange
- Clean capture at the door — one tap, GPS + signature, nothing to reconstruct
- Live per-payer compliance view — fix slippage before the quarter closes
- Transmission confirmation — accepted / rejected / pending per visit
- Connects to scheduling, billing & payroll (optional)
- Cost: $0 for EVV
How Caretap Michigan EVV software keeps your visits clean
Three places Caretap does the work for you — at the door, in the office, and at the aggregator.
At the door
Caregivers clock in and out cleanly from their phone
The visit is already on the caregiver’s phone before the shift. One tap captures clock-in, GPS, and a point-of-care signature — so there’s nothing to reconstruct later.
Concrete output: a verified visit with location, time, and signature attached — no end-of-day cleanup.
In the office
Watch your clean-capture rate per payer, while the quarter is still open
One dashboard shows each payer against the 85% line and flags the visits that still need attention — so you can coach and correct before the quarter closes, not after.
Concrete output: a live per-payer view with a short, prioritized list of visits to fix today.
At the aggregator
Know whether each visit was accepted, rejected, or still pending
Caretap confirms each visit was received at HHAeXchange — not just captured. Rejected visits surface immediately so you can reconcile them, without comparing separate spreadsheets.
Concrete output: a transmission log that turns “we think it sent” into a confirmed accepted / rejected / pending status per visit.
Interface representations shown for illustration; live screens are demonstrated during your walkthrough.
92% overall can still fail.
Here's the trap in the 85% rule.
Under MDHHS Bulletin MMP 26-10, the 85% clean-capture threshold is measured separately for each payer, every quarter — not as one agency-wide average. A single managed-care plan slipping below the line is enough to put you into corrective action.
No averaging your way out
Bill FFS plus two managed-care plans? You need 85% on each of the three, independently. A great blended number hides a failing payer.
Real consequences
Miss it on one plan and you're looking at mandatory retraining, a corrective action plan, a compliance review, and delayed reimbursement.
You find out too late
The quarter closes, then gets reviewed: April–June is judged in July, July–September in October. By the time the report lands, the number is locked.
Caretap shows every payer against the line — while the quarter is still open.
One dashboard flags the plan that's drifting and the exact visits to fix today. So you catch an 82% in week six — while it's still fixable — instead of after the quarter is closed.
Case study
How Forever Life Home Care reached 98%
Forever Life approached EVV with a clear focus on caregiver education, gradual adoption, and consistent monitoring. Before launching, they sent letters, emails, and training materials so caregivers understood the change coming and what would be expected.
They ran in-person training on the app, clean clock-in/out, and the real consequences of falling out of process — then started with a small pilot group to surface problems early before expanding to everyone. After full rollout, they reviewed visits weekly and kept unnecessary edits down.
The takeaway: EVV compliance isn’t achieved by handing caregivers an app. It takes early communication, practical training, a gradual rollout, and continuous follow-up. Don’t wait for compliance issues to appear.
What’s free, and what’s optional
EVV at no software cost — the rest is optional
Michigan launch offer: agencies that begin implementation by July 31, 2026 lock in Caretap EVV at no software charge.
EVV software
For eligible Michigan agencies that begin implementation by July 31, 2026.
- Mobile visit capture
- Telephony (IVR) capture
- GPS verification
- Point-of-care signatures
- HHAeXchange transmission
Optional agency platform
Add only what your agency needs — never required for EVV.
- Scheduling
- Billing & claims
- Payroll
- Advanced reporting
- Full agency-management workflows
Questions, answered
Michigan EVV — the common questions
See whether Caretap fits your Michigan agency
In 15 minutes, we’ll show caregiver capture, compliance monitoring, HHAeXchange transmission, and the exact terms of the free EVV offer.
- EVV at no software cost for eligible Michigan agencies
- White-glove onboarding & caregiver training
- Per-payer monitoring while the quarter is still open to fix
Schedule your walkthrough
Michigan-specific. No credit card. No commitment.
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