Case Study - Mohamed Idle

Background

Idle owns a Home Health Care agency with 35 caregivers, currently providing PCA and Waivered Services to 25 clients. Billing through Minnesota’s State Portal was time consuming, so Idle embraced Caretap and loves the drastic decrease in time spent. Caretap is an A+ in his book.

How long have you been using Caretap?

  • Almost a year now

What was your billing and documentation process like before caretap?

  • I was using MN-ITS for billing

How has caretap changed or streamlined your billing and documentation?

  • It's good... It only takes me about an hour and a half.

It cuts down on your billing time?

  • Yes

How would you rate the Caretap support team?

  • A+ Perfect! Amazing

What would you say to other home care agencies considering Caretap?

  • Go for it. I refer you already

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