Case Study - Angelina
Background
Angelina’s Home Health Care agency manages 25–30 clients, and 35-40 caregivers. Before Caretap, she would spend hours billing claims, but now she completes her billing in no time. She has been able to focus on company growth now that Caretap saves her a significant amount of time. With everything online and easily accessible, she’s able to track her caregivers’ and clients’ data in one place, making her job quick and simple.
What was your billing and documentation process like before Caretap?
- It was a longer process that would take days and hours. When you have to manually input everyday and hour ittakes a lot of time out of the day.
How long have you been using Caretap?
- About 4 and a half months.
How has Caretap streamlined your billing and documentation?
- It is a much easier process that makes the job quick and simple. It helps us to catch any errors right away, as wellas keeping track of all caregivers, and client information.
How would you rate our support team?
- 10/10.The support team is quick to answer our questions or issues we have. It's so important to usthat there is a support team that is ready to help and listen.
What would you say to other Home Care agencies considering using Caretap?
- Caretap has made the work so much easier with everything right online. It's easy to use and helps keep track of everything week by week.It's a great way to work remotely for when issues arise, you can easily log on from your phone, tablet or computer. It has cut down themanual labor, so that more attention can be focused on other areas of work within the Home Care.