Case Study - AbdiRazack

Background

AbdiRazack , owner of a Personal care company with 50 clients and 60 caregivers, was struggling with proper storage of caregivers’ manual timesheets, many of which were illegible and had multiple errors. When he switched to Caretap, he enjoyed the smooth flow of having caregivers submit the EVV logs, save them electronically, and bill them by batching all together.

What was your process like prior to using Caretap?

  • We were doing paper timesheets and it was hard

For how long have you been using Caretap & has it helped you?

  • It's great. We've been using it for the last 2 months

How would you rate our Support Team?

  • Wonderful! Excellent!

What would you say to others considering Caretap?

  • I recommend it, it's very easy

What features do you like about Caretap?

  • I use the billing & EVV system

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